Privacy Policy

Effective Date: January 1, 2026 | Last Updated: September 2026

This Privacy Policy describes how JointVive ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following categories of information:

• Device Information: Web browser details, IP address, time zone, cookies, and search terms that referred you to our site.
• Order Information: Billing name, shipping address, payment confirmation, email address, and phone number when placing an order.

2. How We Use Your Information

We use the collected information to fulfill orders, process payments, arrange shipping, send order confirmations, screen for potential risk or fraud, and improve website functionality.

3. Cookies and Tracking Technologies

We use standard cookies and tracking pixels to analyze website traffic and remember your site preferences. You can configure your browser to refuse all cookies or notify you when a cookie is sent.

4. Third-Party Sharing & Processors

We share your personal information with third-party service providers (such as payment gateway ClickBank and logistics carriers) strictly to execute fulfillment and comply with applicable laws and regulations.

5. Data Security

We implement industry-standard 256-bit SSL encryption to protect sensitive data transmitted during checkout. No method of electronic storage is 100% secure, but we maintain commercially acceptable security practices.

6. Your GDPR & CCPA Privacy Rights

If you are a resident of the European Union or California, you have the right to request access to the personal information we hold about you, request corrections, or ask for your personal data to be deleted. Contact us via our support channels to exercise these rights.